From all of us here at Salem Pet Supply and South Salem Pet Supply, to our valuable and loyal customers and friends,

Store hours are 9 am to 5 pm Monday through Saturday (until further notice).

Our doors are open, and you are welcome to come in, but when you do please be courteous to those around you. If you are experiencing any kind of symptoms, please stay home and get well (or try our curbside service). If you do come in, please keep a safe distance between yourself and others. The recommended distance is 6 ft. Also, we may need to limit how many people are in the store during busy times, so if you could please not come in groups larger than 2, we would greatly appreciate it.  Our goal is to keep you and the staff as safe as possible during this crisis, and in doing so we can continue to offer you great service by remaining open.

These changes are being implemented in order to decrease the spread of this terrible virus and hopefully to keep it from spreading. Since we are considered an essential business, in order for us to be here for you, we must make the following request:  

Please no reusable bags!!! Reusable bags contribute to the spreading the virus. Since we have no way of knowing what your bag has been exposed to, we are asking temporarily that those bags stay at home. We are more than happy to give you a cardboard box or a paper bag (free of charge).

Please consider using our curbside pickup service operating out of our 3185 Market St NE location. You can call 503-990-7455 or email your order to orders@salempet.com and then pick it up in one of our designated parking areas. If you use this service, please make sure that you provide us the following information:

  •    Your name and phone number, so that we can reach you at in case of any questions.
  • Product name and flavor, the size of bag and is it for a dog or cat?
  • Approximate time you want to pick it up

We will email or call you back once we receive your order so that we can confirm what time you would like to pick it up. You can pay when you arrive as our credit card machines are portable and operate in the parking lot spaces.

Please remember the curbside service is operating out of the 3185 Market St NE location only. This is because our warehouse is at that location, and it has better availability of product.

In closing please accept our deepest thanks for your continued support. We wish you all the very best and hope to see all your smiling faces again real soon.

Sincerely,

Your family, at Salem Pet Supply & South Salem Pet Supply